Friendly and polite. I am a regular customer, just bought a different car. Fast friendly and clear service. THE very first time I changed my car oil at Valvoline I was satisfied with the savice ,so I decided to always change my oil with THE very first time I changed my car oil at Valvoline I was satisfied with the savice ,so I decided to always change my oil with Valvoline, my entire family changed oil with Valvoline. Quick service and staff professional. Free car wash but did not wash car very good. Val V. Very quick service, nice to have a car wash and professional service. It feels like valvoline thinks because I choose synthetic I am not price conscious.
I have 4 vehicles I bring to valvoline as a consistent customer. This changes my opinion of your overall value and I will be choosing someone else in the future or just doing on my own. Polite people, quick service, and a reasonable price. When I tried to When I tried to explain this coupon was through valvoline he said they could not accept it. Why have a sweepstakes and then not honor the coupon?
I've been bringing my vehicles here for years! From the time I pulled into valvoline until I left for a simple oil change was well over an hour. This store was way understaffe This store was way understaffed. I was the first of the 3 cars in and the last out and all o needed was an oil change. There was a big altercation between the manager and a guest which took an additional 10 mins because everyone stopped and watched.
To me I only saw 3 employees on the top part of the garage, not sure about underneath. Dale T. The Employees are always polite and professional! Cheyenne A. Fast oil change. I liked that I did not need to get out of my car. I don't know much about cars, so when I go in to get an oil change, I expect my service representatives to advocate for me. I was initially only offered a semi or fully synthetic oil change-both of which are much more expensive than I ever pay-and never just a standard oil.
It seemed like at every turn I was being asked if I'd like to get something replaced. They made me move lanes and it took longer. The techs were quick to alert me to the problem areas as it pertained to the oil ch I did not feel pressured to buy any parts or additional services. Hot rod They did what I ask and was done very quickly. For me, highly satisfied means I left a business feeling like there was no other place on earth I could possibly go to beyond th For me, highly satisfied means I left a business feeling like there was no other place on earth I could possibly go to beyond that place.
The services performed for me and the attitude in which they were performed were satisfactory for my needs. So it was a satisfactory job. I understand they were busy, but while waiting outside, I wasn't greeted at all until I pulled into the bay. A guy did talk to t A guy did talk to the car next to me, but not me or the other waiting car. To be fair, she was waiting a little longer than I was. All went fast, kept me informed as they worked and got me on my way again. Uchenna B. Simply put it was just a great experience really nice employees. Jake Miller.
The guys who were working knew what they were doing and also were very nice and good to talk too. JIM S. I was able to get into the service station quickly. The customer service rep was nice and made sure to understand the services The customer service rep was nice and made sure to understand the services I was requesting on my wife's vehicle.
The work was performed very quickly and they checked me out kindly. For sixty dollars including tax my tires were not check my car was not vacuum at my next recommended oil changed is in mile For sixty dollars including tax my tires were not check my car was not vacuum at my next recommended oil changed is in miles when I got synthetic oil. Overall not a good value. This was the fastest oil change we have EVER experienced! And we are old Mark S. Great information on ststysvof our truck. Yah L. Clearly stated report on my recept. Syd G. Always great, fast service!
They always check to make sure that they covered everything I wanted checked or it worked on! Rueben is always amazing!!! His team gives the most amazing service!!! Fast, friendly and always makes my car run smooth and i l Fast, friendly and always makes my car run smooth and i leave with a clean washed car too!!! They always do a great job.
Ron H. I always receive prompt service when visiting Valvoline. Donna S. They showed why something needed to be done. I felt they were consistently working on my car while 2 more cars were also been wo I felt they were consistently working on my car while 2 more cars were also been working on. I liked the suggested needs my care needed and I will be back for future car needs. Naome B. Satisfied Customer. I was not present during the oil change as I walked my daughter around outside so there was no way they could have gone above an I was not present during the oil change as I walked my daughter around outside so there was no way they could have gone above and beyond what I was expecting, therefore satisfied was as high as it could get.
Fargo Customer. Everyone is so friendly. More expensive than the dealership. Kaycee H. The staff informed me about other unknown problems and gave me a price on each issue to allow me to decide if I wanted to fix it The staff informed me about other unknown problems and gave me a price on each issue to allow me to decide if I wanted to fix it. I would only comment if something was wrong. I had a trip planned after I received my oil change that I had to cancel due to my check engine light coming on shortly after I I had a trip planned after I received my oil change that I had to cancel due to my check engine light coming on shortly after I left the service center.
Of course there is no way I can say for sure that it was caused by valvoline but the code that came up was P turbo charger underboost. I have had this Ford fusion for 10 months and have not had one problem until I got my oil changed at valvoline. Julie F. They just made me feel that I was important and my time was valuable.
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Had everything I needed wiper blades and are so very helpful!!!! Tim N. Old oil leaked from the vehicle on to my driveway. Taylor B. Staff was friendly and service was very quick. Quick and efficient service. Wade B. No wait, friendly staff, good service, asked about other services, not pushy. Merril f. Seems to have been a price hike.
I will shop around before returning. Quick oil change. They always do an awesome job. I always receive great service and trust the techs diagnosis and recommendations. I really enjoy being in and out in 10 minutes. Friendly service technicians. They even kept their voices low because my sleeping baby was in the back seat. It went great and was very fast! Matt B. Fast, they checked everything for me and had recommendations for where to go to get my muffler fixed. Very friendly and seemed t Very friendly and seemed to know what they were talking about.
Jerry M. Great service, knowledgeable technician's. Beth R. I had asked about a loose flap on the bottom of my car and they said they'd look at it and ended up not doing so or just not tel I had asked about a loose flap on the bottom of my car and they said they'd look at it and ended up not doing so or just not telling me anything about it.
It was a little more than I'd have liked to pay and wasn't offered any coupons, which was sad but oh well. It was great otherwise. The service is consistently efficient, professional, and amiable. Ron F. You sent me a coupon to use, kept reminding to use it before it expires, gave me the address, yet did not accept it. I would hav I would have went here anyway, but the coupon pitch was B'S. Now filling out the survey to qualify for another coupon I am going back here anyway. Joe P. Not long to wait once arriving and prompt service once inside.
I was highly satisfied. Probably just arrived at a busy tome on Saturday. Kathryn A. The man that helped me Rueben I believe was his name so so curtious and nice. It was a very pleasant surprise!! Dennis N. Roger M. I used to feel pressured going to Valvoline when inspecting the air filters, etc Now, I ask the personnel not even to pull t Now, I ask the personnel not even to pull the air filters due to me doing it myself. I appreciate them suggesting what needs to be done and then make my own decision.
Friendly staff, extremely fast service. Good customer service and staff was very informative. David C. This crew was not quite as well trained yet as some of the others I have seen, so it made the manager somewhat rushed when inter This crew was not quite as well trained yet as some of the others I have seen, so it made the manager somewhat rushed when interacting with each customer. Great experience with the crew, A so satisfied with the oil change!! Everything was sone in a professional matter.
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They made sure i knew what should be done to the car without forcing anything. The manager is great and gives awesome service. Questions were exact and clear. Employees were efficient, pleasant and tended to issues appropriately such as before working on Employees were efficient, pleasant and tended to issues appropriately such as before working on the vehicle, we were ushered to the waiting area.
Following the oil change, we were ushered back to the vehicle, cautioned as to possible hazards and cautioned to avoid an few drops of oil that were in our path. No real reason not highly satisfied. My car was making thumping noises and it was very stressful. Something seemed seriously wrong, but with the helpful advice and e Something seemed seriously wrong, but with the helpful advice and expertise of the man who looked at my car, we found out my brakes were worn and were nearly scraping my rotors.
I got my brake pads replaced and there was no more thumping! A simple fix! And the whole visit started with a FREE checkup to at least tell me what was wrong! Great customer service gave options as to what was needed and recommended according to the mileage on the vehicle. James M. The oil filter installed was smaller than the original and not sure if the one that was installed is per the invoice. Also not s Also not sure of exactly what oil is in the engine. I was also not informed of the additional charges for the larger oil capacity of this engine until i got the bill.
Great job Mark M. The service was okay. Neither bad or extremely good. To me, this personally leaves me no reason to really want to return. I woul I would feel much more loyal if it was extremely good service. The cost of the oil change was also rather expensive comparatively. The workers always wellcome people with smile face n they don't pressure the people.
Always a good and professional experience. Feel a lot more comfortable with valvoline technicians vs competitors. The staff were knowledgeable and kept me informed on all they were doing with my vehicle. They were very efficient and courteous They were very efficient and courteous too! The staff are experienced and polite professionals and I use this store for my basic car care needs all the time. Great shop he Great shop here in Fargo, nd. Price was quite a bit higher than at a dealership.
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Quick, efficient service, great staff. Carr h. Nice work. No pressure. Sara C. Everything went well and was quick. Perfect as usual. Thanks for getting my oil changed in 10 minutes while I just sit there hah Thanks for getting my oil changed in 10 minutes while I just sit there haha! Merlin Hickory. Pressure to buy other things and not very specific on the price. Everyone was nice and acomodating. I dropped off my car went to eat and it was done. Kelly K. The air filter thing every time when I replaced it myself and they told me it was very dirty - annoying.
Extremely fast service, and I never have to wait I just pull in. They walk me through everything I purchase tell me what it's fo They walk me through everything I purchase tell me what it's for and what it does to help my vehicle. I also like the checklist they provide for us with the suggestions and recommendations for my vehicle.
Trent T. The services provided are always quick and thorough. The customer service by all of the technicians is excellent.
Ashley H. While my oil change light was reset, it turned back on 10 miles away from the shop. They were very helpful and I got a tire rotation and the price was amazing. Rainbow B. I got in and out incredibly quickly. Everyone was pretty friendly for how quickly they had to get things done.
I wasn't pushed I wasn't pushed to spend any extra money on additional services. Very friendly and talkative. Went out of the way to show me how to clear my "maintenance needed" light I hate that light. Jay R. I did feel that they were constantly saying I should need this or that. It said they topped off my windshield wiper fluid when It said they topped off my windshield wiper fluid when I knew it was full, somebody was not paying attention. The price I paid was more than I was quoted and you claim to do a 10 point inspection but it was not done on my vehicle.
I had I had low tires and washer fluid that didn't get top off. Ralph Gustofson. I was satisfied. They did a great job. It could have been a bit faster, but they were busy during the time that I got there. That's not a bad thing, which is why I was satisfied, but not above and beyond satisfied. I was happier than neutral. Team atmosphere, with quality and professional attitude.
Allen R. Staff was attentive and did a great job of telling me what I needed. I am a longtime Valvoline Center so they could see everyth I am a longtime Valvoline Center so they could see everything done to service myvehicle. Barrage of add on services my entire visit.
Just change the oil and stop pestering me. I went in for a basic oil change. I did do the synthetic oil this time. I told them that it was not my car, and I was doing the I told them that it was not my car, and I was doing the oil change for someone else and that I ONLY wanted the oil changed. The guy ignored me and kept asking for extra thing. I told him a few times, "Not today, just the oil please. It was very frustrating. He spent more time asking for add-ons than spending time making sure I was happy with the service.
He wasn't super friendly either. It was just annoying and I felt like I wasn't being listened to. Tar Heel in Nodak. Everything was done in a timely manner. The best part about the visit was the guy servicing my car showed me where my cabin air The best part about the visit was the guy servicing my car showed me where my cabin air filter was so I could replace it myself since it is fairly easy. That is going above and beyond because he could have made it seem too difficult for me to handle myself, but he made me feel comfortable I could handle it myself rather than just trying to sell me on something else, that is very important to me.
The staff were very kind and friendly and answered a question about my differentials without pressuring me into spending all kin The staff were very kind and friendly and answered a question about my differentials without pressuring me into spending all kinds of money. They were very kind. Abbey M. The staff were friendly and the service was fast and efficient. I was impressed with the cleanliness of the facility and waiting room as well as the efficiency of the employees to perform the I was impressed with the cleanliness of the facility and waiting room as well as the efficiency of the employees to perform the tasks presented.
The staff was friendly and knowledgeable asking which tasks should be performed as well as recommendations of services if an item was worn or in need of service. Always go to Valvoline and always have good experience. Pat W. I am originally from Michigan and when I moved here a couple of years ago, I was extremely disappointed with both the service an I am originally from Michigan and when I moved here a couple of years ago, I was extremely disappointed with both the service and attitudes here I had used Valvoline for years before, with several cars. I stopped using your service here..
I was pleasantly surprised! The kind of service I received was reminiscent of the way your company used to be I am a middle aged woman who appreciates being treated with respect.. Joe N. The only complain I have is that I feel my tire pressure was fine before coming and was too low after leaving.
Other than that, Other than that, I was highly satisfied with the rest of my services. It was spendy since I got a transmission flush but I know it was needed. Brent F. Nice guys. Otherwise, everything was smooth sailing! The waiting wasn't that bad, the service was mediocre, and all in all it was a pretty basic trip to valvoline. Ron P. Very courteous Manager, not pushy. I was not made aware there was a charge to remove the skid plate on my car, so it was an expensive oil change.
It was quick and the price was right for the services rendered. The crew are very professional and very thorough. The staff was beyond exceptional. Very fast. Very courteous. By far the best oil change experience I've ever had. A bit pricey, A bit pricey, but money well spent. Thank you!
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Merle Bobbitt. It took about 10 minutes before someone came out to explain where to position my car. So it was kind of a free for all at first So it was kind of a free for all at first - with one person choosing to park between two of the service bays The service was great once I got into the service bay, but I was surprised at the price. It was pretty high compared to other services I've tried. The quickness and doing other inspections also. Zach N. Staff was very friendly, they completed my oil change in a timely manner, as well as giving me maintenance information on when t Staff was very friendly, they completed my oil change in a timely manner, as well as giving me maintenance information on when to service my vehicle's components.
The service techs were very professional. Quick service, knowledgeable staff. Waiting room smells like burnt coffee, wet dog, and feet. Every time I go in there the crew is always very friendly and no high pressure sales. Rob A. In and out in no time. The technicians are always friendly and the service is quick even during the busiest time of day.
I bring my company and person I bring my company and personal vehicles here for service even though there are shops that are closer to my home. ManVan Cruiser. I always get consistent and fast service. They take good care of my car. Arnold N. Even though they were very busy they remained professional and respectful. I had two guys helping me.
I remember one guy name was Reuben. He was great checking me out and he made me trust in them. He kn He know about my experience with jeffy lube. He checked thing over with me and made sure they did not leave anything in or round the truck! Nikki V. I am mainly not satisfied because the car wash was down, so now I'll have to go all the way back today. Christina J. I have used Valvoline for years, never had a problem, always great service.
It is the only place I take my vehicles, only place It is the only place I take my vehicles, only place I trust. I was very impressed on how fast they were. Also they showed me the filter and how much oil was in there after they changed whic Also they showed me the filter and how much oil was in there after they changed which shows they are very trust worthy. At this location they also were very friendly which I appreciated. Rob C. Good friendly people and very fast. NO high-pressure up-selling and they kept me informed throughout the process.
Plus they looked at my tires and gave me an hones Plus they looked at my tires and gave me an honest evaluation if they would make it through winter. I appreciated that. Price of oil change high. Matt A. Garry K. The speed and quality of service really impressed me. Misy P. Quick, friendly service and I was in and out in less than 30 minutes!
Mike d. The employees are very pleasant, I know it's their job, but the do it well. Derek G. Great guys that are friendly and knowledgeable. They knew what they were doing, very friendly. Big Daddy. They are fast and they don't push extra over-priced items I don't need. Joel S. I told the teck. They did exactly that got me in and out very qu They did exactly that got me in and out very quickly. I really appreciate that. Friendliness and knowledge. The entire crew there are courteous, professional, and competent.
Jason K. Good manager. And employees. Instead of just changong my oil, like I wanted, they insisted on reccomendING that I replace everything they could find that was Instead of just changong my oil, like I wanted, they insisted on reccomendING that I replace everything they could find that was even slightly worn in my engine. Very friendly, knowledgeable staff. I love all of those guys! They couldn't be any nicer! Jeremy L. The visit was just fine, I have used valvoline alot over the years, only issue I had was the bill. I didn't catch it until after It's not like it's a diesel pickup where it takes 8 to 10 quarts of oil.
It's a Mazda cx9, shouldn't that all be covered in the oil change package? I feel I am getting overcharged for nothing. I would really like to know the reason for that. I not only bring my wife's Mazda there but also my ford f, I actually brought both in on the same day. Unless someone can give me a good explanation on that charge I am going to be looking for a new place to go. The people there are great and friendly and do a great job, little to no wait time. Fastest service I ever had.
Awesome awesome awesome. The mechanics were knowledgeable and very kind. The service was quick. Specific thank you to Ruben for taking the time to properly fix my rear indicator lights. Clayton S. This visit was no different than any other , staff always tries pushing additional services , bulbs that aren't out. So just sa So just satisfied due to price and convenience.
Kris G. Austin S. There was a lot that they discovered was wrong with my vehicle, so I was mad that I was going to have to spend a lot of money. Courteous and competent staff.
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Jim long. Curitious and knowledgeable staff. Superior products. Country Strong. Staff was very professional. Linda L. In general I get good service there. This time I drove in with one headlight out. I wasn't planning to get it changed at this ti I wasn't planning to get it changed at this time, but when they came to tell me my car was ready they said all my lights were working. Clearly they didn't bother checking the lights since one was definitely not working.. Ruben was so polite, kind and nice.
It made my experience very enjoyable. Everyone worked quickly and efficiently. I think Ruben I think Ruben deserves a raise for being so awesome. Arianna O. All of the workers were super friendly, and quick but efficient. They suggested things to improve the running of my car. I reall I really appreciate them!! Staff was very friendly and were quick to get the job done. The guys were right there to do the job, no standing around shooting the bull. Very efficient. Very quick, in and out. I was very impressed with the staff, how friendly they were and how quickly I was in and out, and on with my day!
Conveyed importance of getting oil level checked routinely so as not to damage engine when it is dangerously low. Love the free car wash! Andrew B. They were able to preform the service I needed quickly so I could do what I needed to do the rest of the day. Get me in and no problems very nice people working. My service was very fast, they were informative and had good suggestions. Also very friendly. Sunie M. It was adequate. Nothing exceptional-I have had faster and more reasonably priced oil changes.
There was some uncomfortableness when presented with upgrades. Nothing serious. Guys were professional and very efficient! Matthew J. Kind of spends when I brought my own oil and filter. Car girl. They seamed short staffed. Brent N. Once I got in to the service station, my wait time was very minimal. They completed my oil change in a quick fashion. The employees were kind,explained what they were doing, what they would recommend, and how much each item cost. We will continue We will continue to use this valvoline business.
On a long journey, I had just picked up an engine treatment additive at the WalMart in Fargo, and I couldn't help noticing the V On a long journey, I had just picked up an engine treatment additive at the WalMart in Fargo, and I couldn't help noticing the Valvoline facility across the street. That's convenience, as the Valvoline in Fargo was the last that I would encounter before heading farther west. There was no line, and the team got right to it. In Fargo, I had far to go, and Valvoline helped to get me there. M Kelly. I had been going to my car dealer and I was paying more for less service.
I get in and out at Valvoline at a reasonable price. I like that I get in quickly. I also have used Valvoline motor oil in a number of vehicles with no issues. Franklin G. I never have to wait for over 5minutes and moreover, I stop frequently to air up my tires for free.
I also get a free car wash e I also get a free car wash everytime I do oil change. Excellent customer service and a step by step explanation of service provided. Everyone knew what they were doing fast and curtious. Very quick service with good attitude. Joanne T. I was told the service was Turns out that price only Turns out that price only is for 5 qts of oil- of course mine takes more! All of that should be included in the basic price. I will be going back to an express lube at a car dealership where everything you need is included in the basic price.
Their basic price is cheaper than yours too!! Staff was courteous and professional, and my car was done really quickly! Explained that I probably needed a few things other th Explained that I probably needed a few things other than just an oil change without pressuring me to get them. Vern B. George S. Dena R. Tech was polite. He told me that my battery needed to be replaced, showed me a price list, but didn't pressure me to purchase a He told me that my battery needed to be replaced, showed me a price list, but didn't pressure me to purchase a battery there.
I purchased one from where my boyfriend works for cost. He showed me my air filter and said it was fine and told me that he topped off my transmission fluid, which was a bit low. Nemo Capri. Ten Nickels. The Service Boss was very professional and courteous. Jon R. The team members were friendly, engaging, and moved quickly. Le Ann h. The staff seems very professional. They always show me what may need to be replaced air filter etc.
Shane A. Once my truck was in a stall they finished my oil change super fast! They showed me the dipstick to confirm my oil level before They showed me the dipstick to confirm my oil level before I left which I liked but didn't show me my coolant level which I paid to have topped off. I'll bet they would have if I asked though overall very happy and the speed of this oil change is what will bring me back. Friendly, quick, trustworthy. The crew that worked on my car were quick and very efficient.
They worked as a team. The worker that was talking to me about the The worker that was talking to me about the different things I could get, like the cabin air filter, didn't feel overbearing and pushy. He was knowledgable and made me feel comfortable. Peyton C. Everyone that helped me were very polite and informed me about everything that was happening during the service. I am very satis I am very satisfied.
I am willing to pay th I am willing to pay the extra to go to your shop. Adam F. Jiffy Lube 13th Avenue. Tips 1 Photos 2 Jiffy Lube 13th Avenue. Log in to leave a tip here. Jim K. July 12, Get directions. Jiffy Lube provides fast, convenient automotive maintenance services. From the Jiffy Lube Signature Service Oil Change and windshield wiper blades to tire rotation and batteries, we've got you covered when it comes to maintaining your vehicle.
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